WE DO NOT SIZE LIKE OTHER MANUFACTURERS. Please
follow measuring instructions carefully. They can be found
under our Sizing Chart tab at the top of the page. We do not accept returns or exchanges. If you have questions regarding size, contact us before ordering so we can help you order the correct size.
- Measure your pet's ACTUAL NECK. Choose correct size from drop down option when adding the item to your cart. Size chosen must correspond with snug neck size given or order will be cancelled.
All collars are made by hand to order after they are ordered. Please allow 5 to 7 business days for us to do so. Our business days are Tuesday thru Thursday 10 am to 2 pm, excluding holidays. We no longer accept returns, refunds, or exchanges.
- Charms are NOT included even if they are shown in the photo. We no longer include free charms.