Is your pet ready to shine?
IMPORTANT!! Please know that while we sell online and you have the ability to purchase any time, our actual operating hours are Monday through Friday 9 am through 5 pm CST, not including holidays. When viewing our production times and shipping times please know that the number of days calculated include business days only - Monday through Friday, not including holidays. If you have questions about your order or shipping please contact us before ordering.
Important things to know before you shop:
WE DO NOT SIZE LIKE OTHER MANUFACTURERS. Please follow measuring instructions carefully. They can be found under our Sizing Chart tab at the top of the page. We charge a 20% restocking fee for sizing errors. Please see our Terms for more information on returns, refunds, shipping - and savings!
Snug Actual Neck Size in Inches is an important measurement we need for your pet's custom collar! Once you've determined your pet's snug actual neck size be sure to use it to choose the correct size collar you need from the drop down choices and then let us know the snug actual neck size in the required spot when adding the collar to your cart! Both must be entered correctly in order for us to process your order. (For example: Please do not purchase a size XS which fits snug neck sizes 5-1/2" to 7" and then enter your pet's snug neck size as 17" - if your purchase a size XS then the number you enter into snug actual neck size must be between 5-1/2 and 7)
All collars are made by hand to order after they are ordered! These collars are custom to your pet!
All of our collars come with a D Ring near the buckle. If you want, you can add a Center D Ring when your order. What is a Center D Ring? Click here to find out!
We occasionally have to change our style of charms depending on our supplier and this will include the charms that are shown in pictures of the collars. You can always view our Charms and Extras page for current styles of charms.
Almost all of our dog collars can be made into cat collars. Just choose Add Cat Safety Collar from the Charms and Extras page.
We can do custom orders. Just use the Custom Request option on check out or Contact Us!
Never hesitate to use the Contact Us option if you have any questions or concerns. We are more than happy to help!